Products & services Baycorp has been a fantastic partner and considering what they do and the number of matters they handle for us, I could probably count the customer issues we have had on one hand.
Governance
We are a privately owned company, led by a dynamic management team and engaged board of directors.
Our commitment to compliance, accreditation and continuous improvement ensures we have the structure to meet or exceed your organisation’s needs.
Operational Expertise
Our intelligent analysis of data helps to assess the probability of your customers defaulting on their payments, as well as identifying strategies to minimise debt.
We’re skilled at tailoring financial recovery solutions, to safeguard your organisation’s operations and improve cash flow. At Baycorp, we handle upwards of 2000 calls per day, across multiple countries, and this backed up by the most substantial and comprehensive database in Australasia.
Portfolio Management
We believe in open and transparent partnerships which go beyond debt management.
We will assign you the right team to best fit your organisation’s strategic direction.
Credit Reporting
Baycorp has partnered with Centrix to deliver the most valuable credit reports in the market.
They will help you to make faster, more accurate and consistent credit decisions. The reports can be applied to credit application processing, vetting new employees, Account Management or collection strategies.
Brand Protection
At Baycorp our robust compliance programs and quality frameworks, staff training and company values will protect your brand.
We understand how important it is for us to represent your business and you’ll find our attitude towards your customers is sensitive of your brand’s equity and relationships. We are consistent, fair, empathetic and firm.
Commercial Debt Resolution
Commercial debts are generally larger values and involve negotiations with more sophisticated debtors.
Our dedicated teams create and implement intelligent collection strategies to deliver the best outcome for your business. The earlier we receive the debts, the more effective our results can be.